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Return and Refund Conditions

Return and Refund Conditions

Welcome to our clothing store. We are pleased to offer you a wide selection of high quality products. Before making a purchase, please read our return and refund conditions carefully:

  1. No Return Policy: For hygiene and inventory management reasons, we do not accept returns or exchanges. Please carefully review the product details before completing your purchase.

  2. Inspection and Verification of Goods: Upon delivery or collection in store, please carefully check each item. Make sure that the product meets your expectations in terms of size, color and model. We cannot accept complaints after the conclusion of the transaction.

  3. Defects and Manufacturing Problems: If you find any manufacturing defects or material errors in the product you purchased, please contact us within 24 hours of receiving it. Each report will be carefully evaluated. If the defect is confirmed, we will assist you in resolving it, which may include a replacement of the product, at our discretion.

  4. Shipping Errors: If you receive an incorrect product, different from the one you ordered, please inform us immediately, within 24 hours of delivery. We will correct the error and send you the correct product at no additional cost.

  5. Exclusions and Legal Rights: Our no-returns policy does not affect your legal rights. Under current legislation, consumers are entitled to a replacement or refund for products that are faulty or not as described. These legal rights are respected and guaranteed.

  6. Contacts and Assistance: For any questions, reports or requests for assistance, we invite you to contact us through our official channels. Our customer service is at your disposal to resolve any problems relating to purchases made.

Thank you for your understanding and choosing our store. Your satisfaction is our priority.

Puppets Family Dance Academy

 

you can find us in: Treviso, Montebelluna, Noale, Quinto di Treviso, Fonte, Vedelago

email: puppetsfda@gmail.com

tel:04221500635

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